We have been receiving quite a few inquiries regarding our suction cup grab
bars. I decided to put together an FAQ to answer some of the more common
questions we receive.
http://www.gowheelchair.com/Bath-Safety/Grab-Bars/catid-315.htm
Will the suction grab bar work on such and such a surface? The
suction grab bar will adhere to any smooth, non-porous surface. Examples
include fiber glass, tile and glass. The surface has to be smooth of any
grooves or pronounced texture to ensure that the suction cup can make a proper
seal. When installing on tile, one must make sure that the suction cups will
end up situated on the tile surface and not between tiles on the grout. Keep in
mind that the mounting surface must be strong enough to withstand the pull of
the suction grab bar. For example, suction grab bars should not be installed on
drywall surfaces.
Can I use the suction grab bar with X size tiles? Before purchasing, you
should measure your tiles to make sure that the grab bar can be positioned so
that the suction cups are entirely on the tile surface area. The specs are
listed for each model specifying the suction cup diameter and the distance
between cups. This should allow you to determine if the grab bar will work with
your tiles. If one size won’t work, another size may do the trick. The Drive
Medical model comes in sizes with adjustable lengths to allow precise installation.
Which model will work with 4” tiles? It seems that 4” tiles are pretty
popular, as we receive this question quite a bit. Although the suction cup
diameter on the 1067
and 1167
is 3-7/8”, the distance between the suction cups is not adjustable and it may
not line up properly. We have heard feedback from a customer that said it fit
perfectly (but they had to install it at an angle). It really depends on the
grout spacing. We highly recommend you measure first. The adjustable models from
Drive Medical have 4.5” suction cups, so those won’t work either. We do have a
single handle suction device that will work (1168),
as there is only a single 3-7/8” suction cup to deal with.
Are suction grab bars safe? When installed properly, suction grab bars
adhere really well. They are easy to install and remove and are ideal for many
situations. That said, a suction grab bar is to be used as a balance assist
only, not a weight leveraging device. In other words, a person has to be able
to stand on their own in the unlikely event the grab bar should fail. The
manufacturers do not accept liability for any injuries involving grab bars that
come off unexpectedly – and neither should you! This bit of information cannot
be stressed enough. If the user needs something to grab to assist then in
entering and exiting a shower, suction grab bars are a great alternative to
traditional grab bars which must be permanently installed. But they should not
be used if the patient would not be able to remain standing safely if the grab
bar should unexpectedly come off.
Are they returnable?Yes. All our suction grab bars are covered under our
30 day money back guarantee. If you find that it doesn’t work for your
application, simply contact us for an RA number for a no hassle return. The
item must be in brand new resalable condition and in its original packaging.
The customer is responsible for the return shipping. The full cost of the item
is refunded, but not the shipping charges. There are no restocking fees. See
the guarantee tab on the product detail page of the model in question for the
full return policy.
Why are the Drive Medical grab bars so much more expensive? The Drive
Medical grab bars are superior in quality to the other bars that we carry.
Also, the Drive model comes in very large sizes with adjustable lengths. Truth
be told, we sell far more of the less expensive models and the vast majority of
our customers are satisfied. Many come back to purchase additional quantities
for other locations in their residence. If you do not need the additional size
of some of the larger Drive Medical models, I would recommend saving your money
any trying the cheaper models. With our 30 day money back guarantee, you can
always upgrade if you are not satisfied.
Which is the most popular grab bar? By far our most popular grab is the 16”
1167. It is only a few dollars more than the 12”
version and provides nearly twice as much handle gripping area. We find
that most of the customers that choose the 12”
version do so because of space or measurement constraints.
How do you install the suction cup grab bar? Installation is extremely
simple. You simply push the suction cup against the mounting surface, and flip
down the plastic tab on the outer side of the suction cup. This action pulls in
the inside surface of the suction cup material, creating the vacuum that allows
it to strongly adhere to the mounting surface. Repeat for the second suction
cup, and you are done! To remove, simply flip up the tabs and the suction is
released.