A customer called requesting to return a transport chair he had purchased from us. He explained that the reason he purchased the transport chair was because he wanted something to hold on to as he walked around the house. He did not want a walker as walkers do not have 4 wheels. Being that the transport wheelchair has handles, he thought it to be ideal for this. He specifically ordered our most lightweight transport chair, the Drive Medical DFL19.

Well the problem was that the transport wheelchair was tipping backwards as he pushed it around the house with the seat vacant, using the chair as a support.

Of course we took the item back as it was within 30 days of purchase. I recommended that he purchase the Drive Medical LBPS Aluminum Rollator. He is very happy with the product.